Omnichannel & B2B order capture system

Orders from every channel — LINE, field reps, phone orders and a B2B ordering portal — flow into one system and deduct from one stock pool, so there's no re-keying every morning.

Core capabilities

Every channel in one place

LINE, reps, phone orders and a B2B portal in one system — nothing slips through.

B2B self-service reordering

Regular customers place and repeat orders online, reducing order-taking work.

No re-keying

Orders enter the system directly, cutting the morning bill-by-bill retyping.

Order status tracking

See status from capture through to delivery — no need to keep calling to check.

Per-segment pricing

Pull per-group and tiered prices automatically — no remembering who gets which price.

Credit check before confirming

See the customer's credit limit and outstanding balance before billing, cutting bad debt.

Everything it does

Capture orders from every channel in one place

  • LINE, reps, phone orders and a B2B ordering portal in one system
  • Every order deducts from the same stock pool
  • Eliminate the morning bill-by-bill re-keying entirely

B2B portal for customers to self-order

  • Regular customers place and repeat orders 24/7
  • View order history and reorder in one click
  • See only their own segment's pricing

Pricing, promotions and rewards

  • Per-segment and tiered pricing (price tier)
  • Promotions and free goods on real conditions
  • Discount coupons and a loyalty points program

Confirm and hand off orders

  • Check credit limit and outstanding balance before confirming
  • Track order status from capture to delivery
  • Hand off to delivery and issue tax invoices automatically

Why Omnichannel order capture matters

Customers order through many channels today. Capturing orders separately creates re-keying, missed bills and stock mismatches. Unifying every channel cuts duplicate work and errors, while letting regular customers reorder by themselves around the clock.

Want to see Omnichannel order capture working in your business?

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