ForwardMiles

Privacy Policy

Last updated: September 27, 2026

Forward Miles Technology LLC, the operator of ForwardMiles (FMS) (“we”), values your privacy and the protection of your personal data. This policy explains how we handle personal data when you visit this website, contact us or send a contact request through this website under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).

1. Information we collect

• Information you provide: your contact name, phone number, company or store name and the message you write to us. Some forms may also ask for your LINE ID, sales channels and approximate sales. We also keep messages you send through chat.
• Technical and visit data: IP address, device and browser type, pages visited, referring website and campaign information in the URL. We may use cookies or browser storage as described in section 7.

2. Purposes of use

• To contact you, assess your needs and handle your contact request.
• To answer questions through our contact channels or chat and protect the website and its forms.
• To analyze visits and measure advertising when those tools are enabled on the website.

3. Legal basis

We use the information you submit to take steps at your request before entering a contract, or for our legitimate interests in answering questions and maintaining this website, depending on the activity. Submitting a form does not mean you consent to unrelated marketing. Where an activity relies on consent, you may withdraw it by contacting us below.

Fields marked * are needed to contact you and assess your request. Without them, we may be unable to process it. Other fields are optional.

4. Disclosure

We do not sell your personal data. Form submissions may be sent to our request intake system, hosting provider and email delivery provider so our team can receive and answer your request. If you start a chat, the conversation passes through our chat provider. If analytics or advertising tools are enabled, visit data may be sent to their providers. We may also disclose data where required by law.

Some providers may process data outside Thailand. Any cross-border transfer is subject to the applicable legal requirements.

5. Retention and security

We keep data for the time needed to handle your request, related communications, and any further period needed for legal obligations or legal claims. We then delete, destroy or de-identify it as appropriate. We use security measures such as encryption in transit and access controls.

6. Your rights as a data subject

Under the PDPA you have the following rights:

• Request access to and a copy of your personal data.
• Request correction of your data to keep it accurate and current.
• Request deletion or suspension of the use of your data.
• Request a copy or transfer of your data where the law provides that right.
• Withdraw consent and object to the processing of your data.
• Complain to Thailand’s Personal Data Protection Committee Office.

To exercise a right, contact us by email below. We may request information needed to verify your identity. Some rights are subject to legal conditions or exceptions.

7. Cookies and analytics

The website uses cookies or browser storage to remember your language and help prevent duplicate form submissions. If analytics or advertising tools are enabled, they may use cookies or other identifiers. You can manage cookies through your browser settings and contact us with questions or objections about the use of your data.

8. Changes to this policy

We may update this policy from time to time, showing the last-updated date at the top of this page.

9. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at contact@forwardmiles.co