Privacy Policy

Last updated: June 3, 2026

ForwardMiles (FMS) (“we”) values your privacy and the protection of your personal data. This policy explains how we collect, use, disclose and protect your data when you use our website and services, in line with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).

1. Information we collect

Information you provide directly — when you fill in the trial request form or contact us, e.g. your full name, phone number, company name, revenue range and business type.
Website usage data — such as pages visited, duration, device and browser type, collected through analytics tools in an anonymized form.

2. Purposes of use

To contact you back to provide information and manage the trial you requested.
To provide, maintain and improve the system and features to fit your needs.
To analyze overall website usage in order to improve the user experience.

3. Legal basis

We process your data on the basis of the consent you give when submitting the form, and on the basis of legitimate interest in providing services and developing our business. You may withdraw your consent at any time.

4. Disclosure

We do not sell or publish your personal data. We may disclose data only as necessary to service providers who help us operate, such as hosting and analytics providers, who are obliged to maintain confidentiality and process it only on our instructions, or where required by law.

5. Retention and security

We retain your data only as long as necessary for the purposes above, with appropriate security measures including encryption in transit and access controls, to prevent unauthorized access, use or disclosure.

6. Your rights as a data subject

Under the PDPA you have the following rights:

Request access to and a copy of your personal data.
Request correction of your data to keep it accurate and current.
Request deletion or suspension of the use of your data.
Withdraw consent and object to the processing of your data.

To exercise these rights, please contact us through the channels below.

7. Cookies and analytics

Our website uses analytics tools to understand overall, anonymized visit patterns. You can configure your browser to refuse cookies, but some parts of the website may not work fully.

8. Changes to this policy

We may update this policy from time to time, showing the last-updated date at the top of this page.

9. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at contact@forwardmiles.co